No win, no fee. We draft both appeal stages for £4.99 — and refund it in full if POPLA refuses.
Photo or PDF. We check the byelaws before you pay.Photo or PDF. We read the operator, spot your airport and check the byelaws before you pay anything.
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The Luton forecourt is governed by London Luton Airport Byelaws, not ordinary parking contract law. That makes it statutory land, and under PoFA 2012 Schedule 4 APCOA Parking has no statutory route to the registered keeper. See why they lose →
The numbers. Luton charges £9 to use the drop-off (up to 12 minutes, then £1 per minute, 30 minutes maximum), payable by midnight the day after you drop off. Miss it and APCOA Parking issues a £95 charge, reduced to £55 if you pay within 14 days. Unpaid charges are passed to debt recovery, where they grow.
Challenge it within 14 days and the clock stops while APCOA Parking reviews it. If they reject it — and they usually do — standard practice under their trade body's code is a fresh 14 days at £55. So the first stage does not cost you the discount.
Escalating to POPLA is your call, and it normally takes the reduced rate off the table. If POPLA refuses, you owe £95 rather than £55. We refund our £4.99 — we cannot refund that difference, so do not escalate on a case you have been told is weak.
Both stages drafted from your notice. The second stage at POPLA is where the charge is officially quashed.
Never tell APCOA Parking, POPLA, or anyone else who was driving. The entire defence rests on the statutory fact that they cannot reach the keeper and do not know the driver. If you name the driver, they can simply re-issue the charge against that person.
Our documents are drafted to strictly preserve this immunity.
The Luton forecourt is governed by London Luton Airport Byelaws, made under Airports Act 1986, sections 63 and 64. Parking there is subject to statutory control, which excludes the land from "relevant land" under Protection of Freedoms Act 2012, Schedule 4, paragraph 3(1)(c) (read with paragraph 3(3)). Keeper liability under Schedule 4 can only arise on relevant land, so the operator has no statutory route to the registered keeper.
No. There is no legal obligation on a registered keeper to identify the driver to a private parking operator. This is the whole basis of the appeal, which is why every document we draft is written as keeper and never admits who was at the wheel.
Expect the operator to reject it. That is the normal path, not a failure — the rejection is what produces the verification code you need to escalate to POPLA, the independent adjudicator. Stage 2 of the pack is the appeal you send there. The whole process usually takes 8 to 12 weeks.
If you take the appeal all the way to POPLA and they refuse it, we refund the £4.99 in full. It does not apply if the appeal was never escalated, or if you told anyone who was driving.
If the vehicle is leased, hired or company-registered, if anyone has already named the driver, or if the charge was paid through a named account, the defence is weaker or gone entirely. We ask about all three before you pay, and we will stop you buying if the pack cannot help.
Free to scan. £4.99 one-off, refunded in full if POPLA refuses.