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Airport PCNs/Luton
APCOA Parking · POPLA Adjudication

Appeal a Luton drop-off charge as registered keeper

APCOA Parking cannot enforce this charge against you as the registered keeper. The Luton forecourt is governed by statutory airport byelaws, which excludes the land from PoFA 2012 Schedule 4 keeper liability entirely.

We draft both documents you need: the formal representation to APCOA Parking, and the POPLA appeal for when they reject it. Backed by our 100% money-back guarantee.

Start your appeal — £4.99
Free 30-second check first · No account needed
100% refunded if POPLA refuses

What you get in the appeal pack

Both stages drafted from your notice. The second stage at POPLA is where the charge is officially quashed.

Stage 1Ready immediately
Formal representation to APCOA Parking
Written strictly as registered keeper in the third person. It preserves your legal protection, cites the applicable airport byelaws, and demands an independent verification code if not cancelled.
Stage 2Ready now, refreshed on rejection
POPLA Independent Appeal
The full appeal submission for POPLA. Once APCOA Parking sends their standard rejection, you submit this with your 10-digit code to have the adjudicator cancel the ticket.

One rule decides this case: Never admit who was driving

Never tell APCOA Parking, POPLA, or anyone else who was driving. The entire defence rests on the statutory fact that they cannot reach the keeper and do not know the driver. If you name the driver, they can simply re-issue the charge against that person.

Our documents are drafted to strictly preserve this immunity.

Appeal progression timeline

TodayYou submit the Stage 1 keeper representation to APCOA Parking.
2–4 weeksThey issue their standard rejection with your 10-digit POPLA verification code.
Within 28 days of rejectionYou submit the Stage 2 appeal to POPLA (completely free of charge).
8–12 weeks totalPOPLA issues a binding decision. If they refuse, we refund your £4.99 in full.

Verified statutory citations

AirportLondon Luton Airport
Drop-off ZoneLuton drop-off zone (ANPR-enforced)
Byelaws in ForceLondon Luton Airport Byelaws
Enacted UnderAirports Act 1986, sections 63 and 64
PoFA ExclusionProtection of Freedoms Act 2012, Schedule 4, paragraph 3(1)(c) (read with paragraph 3(3))
Operating CompanyAPCOA Parking
Independent TribunalPOPLA
Instrument verified against official published registers. View official byelaw source ↗

Common questions

Why can APCOA Parking not pursue me as the registered keeper?

The Luton forecourt is governed by London Luton Airport Byelaws, made under Airports Act 1986, sections 63 and 64. Parking there is subject to statutory control, which excludes the land from "relevant land" under Protection of Freedoms Act 2012, Schedule 4, paragraph 3(1)(c) (read with paragraph 3(3)). Keeper liability under Schedule 4 can only arise on relevant land, so the operator has no statutory route to the registered keeper.

Do I have to tell them who was driving?

No. There is no legal obligation on a registered keeper to identify the driver to a private parking operator. This is the whole basis of the appeal, which is why every document we draft is written as keeper and never admits who was at the wheel.

What happens after I send the first letter?

Expect the operator to reject it. That is the normal path, not a failure — the rejection is what produces the verification code you need to escalate to POPLA, the independent adjudicator. Stage 2 of the pack is the appeal you send there. The whole process usually takes 8 to 12 weeks.

What does the guarantee cover?

If you take the appeal all the way to POPLA and they refuse it, we refund the £4.99 in full. It does not apply if the appeal was never escalated, or if you told anyone who was driving.

When does this not work?

If the vehicle is leased, hired or company-registered, if anyone has already named the driver, or if the charge was paid through a named account, the defence is weaker or gone entirely. We ask about all three before you pay, and we will stop you buying if the pack cannot help.

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